Bric’s Lifetime Warranty ExplainedUpdated 3 hours ago

Bric’s offers a structured manufacturer’s warranty programme to give you peace of mind with your purchase. As a brand that places emphasis on quality, craftsmanship and durability, the warranty terms are designed to protect against certain manufacturing defects and faults in workmanship. The exact warranty period for a product will be shown on the warranty card included with the item or in the product details on the Bric’s website.

For many wheeled products, including selected Bric’s Life collection items with wheels such as spinners and rolling duffles, Bric’s provides a lifetime warranty. This means that for the lifetime of the product, Bric’s will either repair or replace it should it develop a fault due to a defect in materials or workmanship.

Products without wheels have different warranty lengths. Travel and office pieces such as duffles, garment sleeves, business backpacks and briefcases typically have a five‑year warranty, while smaller items including handbags, shoulder bags, casual backpacks, wallets and accessories are usually covered for two years.

It is important to understand what is and is not covered. The warranty applies only to defects that affect the functional aspects of the item under normal use. It does not cover damage caused by misuse, accidental damage, everyday wear and tear, cosmetic marks, contact with chemicals, heat exposure or water infiltration. Damage occurring during transport by airlines or other carriers is also excluded, and should be claimed with the carrier directly.

To make a claim, you must have proof of purchase such as a receipt or order confirmation and the product must have been bought from an authorised Bric’s retailer or official store. Repairs under the warranty must be completed by an authorised Bric’s repair partner, as improper maintenance or repairs by unauthorised parties will void the coverage.

By understanding these terms you can ensure that you make the most of the warranty support that comes with your Bric’s Life or other Bric’s products.