How Do I Open My Suitcase?Updated a year ago

Most of our suitcases have a TSA approved combination lock. The default code for these suitcases is 0-0-0. When you receive your suitcase, ensure that the code on the TSA Lock is set to 0-0-0 and pull the small side lever or push in the button which is located on your lock. For more information on how to set a new code, visit our "Set your TSA Lock" Article in the Help Centre.