The Bric's Lifetime WarrantyUpdated 2 hours ago
When investing in premium luggage, durability and long-term reliability are just as important as design. To provide additional peace of mind, Bric's offers a comprehensive warranty programme across its collections, including a lifetime warranty on selected wheeled luggage and rolling duffles.
The Bric's Lifetime Warranty reflects the brand's confidence in its craftsmanship and manufacturing standards. Every product undergoes rigorous testing to ensure it meets the high levels of quality expected from one of Italy's leading luxury travel brands.
What Does the Lifetime Warranty Cover?
The Bric's Lifetime Warranty covers manufacturing defects in materials and workmanship that occur during normal use of the product. If a qualifying fault develops due to a defect in the way the product was manufactured, Bric's will repair or replace the item in accordance with its warranty terms and conditions.
Examples of covered issues may include faults affecting functional components that arise from manufacturing defects rather than external damage or misuse.
Which Products Are Covered?
Selected wheeled products, including spinners and rolling duffles, are covered by a lifetime warranty. Other Bric's products carry different warranty periods depending on their category.
Travel and business items without wheels, such as duffles, garment bags, business backpacks and briefcases, are typically covered by a five-year warranty. Accessories including handbags, shoulder bags, wallets and casual backpacks are generally covered by a two-year warranty.
The specific warranty period for each product is detailed on the warranty card supplied with the item and within the product information provided by Bric's.
What Is Not Covered?
Like most luggage warranties, the Bric's Lifetime Warranty does not cover damage resulting from normal wear and tear, accidental damage or improper use.
The warranty excludes:
- General deterioration through regular use
- Damage caused by misuse or overloading
- Exposure to heat, chemicals, acids or solvents
- Water infiltration
- Cosmetic wear that does not affect functionality
- Damage caused during transportation by airlines, rail operators or other carriers
If luggage is damaged during transit, Bric's advises customers to report the issue directly to the airline or carrier responsible, as transport-related damage falls outside the manufacturer's warranty coverage.
Warranty Requirements
To qualify for warranty service, products must be purchased through an authorised Bric's retailer or official Bric's store. Customers are also required to retain proof of purchase, such as a sales receipt or order confirmation, as warranty claims cannot be processed without valid documentation.
In addition, any warranty repairs must be carried out by an authorised Bric's repair partner. Repairs or modifications performed by unauthorised third parties may invalidate the warranty.
Making a Warranty Claim
Should a warranty issue arise, customers should first contact the retailer from whom the product was purchased or contact Bric's Customer Service directly. Once the product has been assessed and the defect confirmed as a manufacturing fault covered under the warranty terms, Bric's will determine the appropriate repair or replacement solution.
Confidence for Every Journey
The Bric's Lifetime Warranty is designed to protect against manufacturing defects, ensuring that selected wheeled luggage continues to deliver the performance and reliability expected from a premium travel brand. Combined with Bric's renowned Italian craftsmanship and quality materials, the warranty offers travellers added confidence wherever their journeys may take them.