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Warranty Information

My Item Has Developed A Fault

If your item has developed a manufacturing fault and you are covered under your manufacturer warranty guarantee and you may be able to make a Warranty Claim. Please see our Warranties page for more details. In the first instance, we will likely ask y

My Item Was Damaged By The Airline

The manufacturers warranty will only cover damage done as a result of a manufacturing defect. Airline damage will not be covered under this warranty. We can help to facilitate a claim against an airline by providing quotes from suppliers or invoices

How To Package Your Warranty Claim

We appreciate that after a period of time many of our customers will no longer have the original box or packaging that their order arrived in. As our customers are responsible for the correct packaging of an item for a warranty claim, Luggage Superst