Find out about how to amend or track your order
Luggage Superstore predominantly use DPD as our courier for our deliveries. We will have sent an email to the email address provided at checkout with your 14 digit tracking number, after the item has left our warehouse. You can use this tracking numb
If your order has not already been dispatched, you can change your order by contacting our customer service team using one of our contact options, which you can find at the bottom of this page. If your order has already been dispatched, you can refus
If your order has not already been dispatched, we can amend your order address by contacting our customer service team using one of our contact options you can find at the bottom of this page. Simply let us know the order number and which delivery ad
Changed your mind about your order?. If your order has not already been dispatched, you can cancel your order by contacting our customer service team using one of our contact options you can find at the bottom of this page. If your order has already
Luggage Superstore are proud to say we are a paperless company. We do not place packing slips, invoices or receipts in the box when we dispatch our orders. We reduce paper consumption, meaning less wasted paper keeping in mind the benefits for our en
Your proof of purchase is your Order Confirmation, which you should have received at the time of placing the order. This will show the date the order was placed, the item purchased and the amount paid. If you would like a copy of your invoice, please
We appreciate that many companies use Luggage Superstore for their business needs, especially considering we have on the of largest offerings of Business Luggage and Business Bags in the UK. If you require a VAT Receipt for your purchase, please get
If your suitcase has arrived damaged, please get in contact with us as soon as you notice the damage. Any items that have been used or show evidence of being used will be subjected to a Warranty Claim. If you have ordered a Dune suitcase, these come
We do not have a physical store, we are only online. Any address found online will be related to warehouses, not physical stores for customers to visit. If you are interested in collecting your order from our main warehouse, please contact us using o